Today’s day and age it has become a necessity for most homeowners to need help with house cleaning. With that said, you probably don’t know where to start when looking for the most reliable service. It can be hard to judge a book by its cover, so before making any decisions we have the answer to finding the most reliable house cleaning services for residences in Colorado Springs.
Individual Cleaner or A Company?
When it comes to house cleaning services it can be provided by an individual or a company. This is the first step; weigh out the pros and cons of an individual cleaner or company. Hiring an individual can be more cost effective and customized to meet your needs, but their availability would be more limited. As for hiring a cleaning company, whether it’s a housekeeping or maid service, it can become extremely costly. However, there are many benefits to it, such as flexible scheduling and a backup team if no one shows up.
Do the Homework
Finding the best cleaning service will require your own effort of looking up reviews, or asking friends and family. Once you have narrowed down all your options, the next step is to send an email or call the service providers to schedule a (hopefully) free estimate. This will be your opportunity to assess their responsiveness and reliability. Although, before finalizing a decision here are some questions that help give you more insight into their reliability.
Ask the Right Questions
The following are some of the questions you should ask to ensure the service you are hiring is a trustworthy one:
1. How do they set their rates?
Every cleaning service is different, whether it's an hourly rate or per visit. A reliable service will give you a flat rate for each visit, and will avoid unwanted costs by providing a cap on how long the cleaners will be in the home.
2. Do they conduct a background check on their employees?
This is a very important question because letting strangers into your home, when most of the time you won’t be there, can be frightening. Reliable services will perform background checks on their employees to ensure the safety of your home and valuables.
3. Are they insured?
This question often gets forgotten about or looked over. A professional and reliable cleaning service will carry liability insurance and bond. This is important to have protection if anything gets damaged or broken in your home.
4. Do they bring their own cleaning supplies?
It is usually expected for reliable cleaning companies to bring their supplies, although some only bring the equipment and you are responsible for the cleaning supplies. For the money you're paying them, you shouldn’t have to provide the supplies.
5. Do they have satisfaction guarantee?
This is a huge deal breaker, companies should allow for suggestions and feedback. Most importantly, they should be open to providing you with a satisfaction guarantee in an event where you are unhappy with their service. This requires the company to have an open line of communication where they respond promptly and make sure your needs are being met.